How to invite residents

Learn how to easily invite residents to your community and track who has accepted and created their account.

Gabriel

Last Update a month ago

Inviting residents to join Neigbrs is quick and easy. Follow the steps below to ensure your community members receive their invitations and successfully create their accounts.

Inviting Residents

1. Go to Community Management;

2. Under it, click on Absentee Owners/Residents. 

This is your community directory. You can edit owners' and residents' information here. You can check our other article on how to do that by clicking here. 

You can invite individual residents, select groups or the whole community.

Individual residents:

To invite individual residents, find them in the Absentee Owners/Residents list, then click on the invite icon. Confirm their email address and send the invitation.

Select groups:

To select groups of residents to be invited, click the checkbox to the left of the resident's name to select them, then click on the invitation icon.

Whole community:

To invite the whole community, first check the list size. If you have a larger community, we recommend switching it to 100 names per page. 

After that, click on the checkbox at the top left side of the list to select every member on a page. Finally, click the invite icon and confirm. 

Tracking Invitation Status

You can track the invitation status of a resident by the icons shown at the right of their name. 


Account Created:

This icon means that a resident has successfully finalized their registration after being invited.

Invitation sent:

The invitation was sent and the resident's account is pending finalizing. 

Error:

This means that there was an error of some sort while inviting the user, or that they have not created their accounts after a long period after the invitation was sent. 

Troubleshooting Invitation Issues

If a resident reports not receiving their invitation:

  • Ask them to check their spam/junk folder.

  • Confirm their email address is correct in the system.

  • Resend the invitation by using the steps above.

🚀By following these steps, you can ensure all residents have access to Neigbrs and stay connected with their community!🚀

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