How to add additional emails and emergency contacts for the residents

Residents may ask to receive Neigbrs notifications in more than one email and adding a emergency contact is a very useful piece of information to have in your portal in case you need to get in touch with them.

Vinteum Software

Last Update 2 years ago

Go to community management and click on units. Then click on edit.


First, we will teach you how to add additional emails in two easy steps

1.) In the unit, you can see the residents, and next to them there are a few symbols. Click on the first symbol from the left for Additional Emails.

Note that this doesn't change the user's access email, this other article explains how to change the access email

This will open a pop-up window where you can see the additional emails already added and add new emails. 

2) Now you can type in the email you want to add to this resident, click on the checkmark icon (✔) to confirm the email, then click on close.

Notes:

Residents may have more than one additional email.

You may also delete the emails by clicking on the delete button (🗑) 


Now we will show you how to add the emergency contacts for the residents

Keep in mind that residents may add the emergency contacts themselves, as explained on this article

1.) In the unit, you can see the residents, and next to them there are a few symbols. Click on the second symbol from the left for Emergency Contacts


3.) This takes you to this page, you need to include a first and last name. You also need to add a telephone and cell phone number. You can put the same number twice if they only have one phone number. 

Note: You can add more than one emergency contact. 

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